Bi-Tech Enterprises, Inc., Innovative Computer Solutions. Go to Maps & Directions  >> Intel Gold Partner, 2013
855 S. First Street, Suite C , Ronkonkoma, NY, 11779  *  Phone: 631-737-5300  *  Fax: 631-737-5333

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On-Site Services

Request Product and Pricing Information

On-site Service:
   For ALL customers Bi-Tech On-Site Service will be charged at $150 per hour with a minimum $75 On-Site Fee.

Service Center Service:
   For service delivered to our Service Center all work is charged at $110 per hour with a $50 minimum fee.

Remote Access & Phone Support:
Technical Support by Broadband Internet Connection to the customer's computer to diagnose and repair problems which may have normally required a service call or Technical Support for hardware and software questions with a Technical Support Specialist.


2008 On-Site Service Discounts
Customers who over the prior year have 10 hours or more of service are eligible for an exclusive discount on the regular rate of $135 per hour. These rates can also be prepaid to secure this price.

10 hours of service 5%
    Normal Business hours, 9 AM - 6 PM

20 hours of service 10%
    Normal Business hours, 9 AM - 6 PM

Effective Immediately:
  1. Discounts are only allowed when invoices are paid within 30 days.
  2. Discounts do not apply for overtime on-site service; service performed outside of normal 9:00 AM to 6:00 PM business hours.
Payment Terms:

Payment is expected at the time service is performed.
Upon acceptance of the customer's application net terms are available.
On-Site Service is subject to a travel differential charge for out of area service.

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